Your country's customs office may in rare cases delay the arrival of your package beyond our control. The customer is responsible for any fees or taxes added by their country's customs office. Customs fees may apply depending on tariff rules in your country.TELFAR bag orders have separate shipping fees which are automatically calculated at checkout.Priority and Express options are available at checkout for additional fees. Standard shipping usually takes 2-9 business days, depending on destination. US (Domestic) shipping is calculated by order total.Unless you specify to us that you want to pay to fully insure your package, we are not liable for loss or damage. Please make sure your shipping address and contact info are correctly entered at checkout.Priority shipments will be processed first, but ALL orders are shipping slower than usual. TELFAR BAGS may take even longer than the above time frame during this time, up to 2 weeks to process and send out from our office due to high order volumes. Most packages are sent via US Postal Service with delivery confirmation. We ship orders out Mon-Fri, often same day if possible-but please allow 1-8 business days for processing.All shipping time frames are not guaranteed-after we hand your package to the mail service or shipping company, we are unable to control unforeseen delays on their end.We do our best to make our customers happy, so if you have a concern please feel free to contact us :) We really appreciate you shopping with us. Unfortunately these delays are out of our control. In addition, mail carriers have informed us that shipping times are not guaranteed, and in some cases have been significantly delayed. *COVID-19 Notice: Order processing is slower than usual at this time due to safety and logistical issues surrounding the pandemic.
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